Shipping & Delivery

    Welcome to Moonsday, your one-stop destination for digital services. We understand the need for quick and efficient delivery of your purchases, and we're here to provide you with all the information you need regarding the delivery process.

    Delivery Times:

    At Moonsday, we strive to ensure swift delivery of your digital products. Our delivery times may vary based on our working hours, ensuring that you receive your order as soon as possible.

    Orders placed between 6:00 am CET to 8:00 pm CET will generally have a quicker delivery time, often within 30 minutes to 3 hours.

    Delivery Method:

    All digital products purchased from our website will be delivered directly to the email address you provided during the order process. Please keep an eye on your inbox for your order confirmation and any digital product delivery.

    Check Your Spam Folder:

    In case you do not receive your digital product in the specified time frame, we recommend checking your spam folder. Occasionally, email providers may route our emails there.

    Need Assistance?

    If you still haven't received your digital product or have any questions about your order, feel free to get in touch with us. You can contact us via email or through our social media channels. Our dedicated customer support team is always ready to assist you.

    Warranty and Guarantees:

    The warranty and guarantees for our digital products vary depending on the specific product you are ordering. Details about the warranty and guarantees can be found in the product description. If the information is not available there, please don't hesitate to reach out to our support team for clarification.

    Out of Stock Items:

    In the rare event that we are temporarily out of stock for a particular item you ordered, don't worry. We will process a refund for your purchase within a few hours. Your satisfaction is our top priority, and we want to ensure you have the best experience with us.

    Thank you for choosing Moonsday. We are committed to delivering high-quality digital products and a seamless shopping experience. If you have any further questions or concerns, please do not hesitate to contact us. Happy shopping!

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    support team